Lis Luis

Design strategy · Brand · Storytelling · New York

I find the gap, make the case, and set the direction teams build toward.

Design strategist with 15+ years across fashion, brand and product. I currently lead design strategy in B2B2C commercial-banking fintech.

Mr Rat, from my picture book, in his yellow suit beside a red fire hydrant as commuters rush past. See my art.

Strategy

Lead story
yourbank.example/admin/sub-users/new
1 The request2 What it means3 Fine-tune4 Review
Mode

Here's what Freya gets

Check it, then continue. Nothing is applied yet.

Who
Freya HaleNew sub-user
Job
Runs payrollDirect deposit and payroll taxes
Accounts
Payroll Operating, Reserve, Tax3 matched
Can
View, send up to $25,000, see incomingApprove left off: one person shouldn't do both

One thing to sort out. Payroll Reserve can't send yet. Fix it on the next screen.

ContinueShow full detail

Same step, three modes. Example data is fictional.

Self-initiated · Commercial banking · 2026

North Star

From shipping features to shipping a system.

A B2B2C commercial-banking fintech was running two siloed banking platforms, so the work became closing gaps one feature at a time. I created one adaptive experience that scales across the whole platform, from a simple search bar to high-stakes fraud decisions: quick for experts, guided for newcomers.

  • Approved as the design principle for future designs across the digital banking platform
  • Pilot feature, Positive Pay, in development with me as sole designer
  • Influenced the roadmap: after my pitch, a Sub-User Admin redesign is slotted for Q4 2027
Read the case study
Three of the regional template styles on real devices: Rustic, Chevron and Revolve.

Brand systems · Product · 2023

Regional brand systems for a self-serve website product

Small and mid-sized banks were leaving a website product that felt generic and hard to use. I redesigned the experience and designed a range of 10 template styles rooted in how banks in different regions present themselves, from rustic agricultural lenders to modern East Coast brands.

$86K → $367KRecurring hosting revenue, six months after launch
92Clients renewed in year one
23New clients
Read the case study

Brand & story

Worlds, characters, identities

Co-founder · Product & brand · 2012

Mr. Gallerino

It started on a road trip, one night in New Orleans, with hundreds of photos and no good way to share them. We asked what a photo app would feel like if it carried the spirit of the pictures inside it. My co-founder CM built how it worked; I directed what it should be, and wrote the investor proposals that raised $15K from three angels.

Read the story
Pilot Brewing building with a large blue mural reading pretty fly beer.

Creative director · Brand identity · 2022

Pilot Brewing

A 0-to-1 brand built as a world of aviators and quirky birds, across labels, cans, social, merch and a mural. My labels set the direction later designers followed.

Read the case study
A performer laughing with her arms raised under magenta light.Be unapologetically you.

Creative director · Brand & space · 2021

Pole Body & Arts

Brand, motto and studio space for a women-owned, queer-owned, body-inclusive studio, now in two locations. The motto is mine.

Read the case study
Mr Rat in a yellow suit walking past a corner grocery.Mr Rat standing beside subway seats filled with other riders' bags.

Author & illustrator · Picture book

Mr Rat Rides the Subway

A picture book about how a little kindness goes a long way. Written and illustrated by me. Seeking a publisher.

Short film · Directed with AI

Starring Dory Fatale

My senior dog survived an attack, so I gave her a revenge era: a neo-noir short I wrote, storyboarded and directed shot by shot with Midjourney and ChatGPT, for her recovery party.

See the film and prompts
Portrait in red and blue with a white feather earring. Profile portrait with braids and large orange earrings. Portrait blowing a pink bubble against yellow and violet.

Original artwork · Animated · 2016–2026

Art

Digital portraits and fashion illustration, some of them animated. Shown in exhibitions in Los Angeles, Berlin and New York, and donated to dog rescues.

Explore the art

About

Lis Luis smiling, wearing a cream jacket with black trim.
From a short noir film about my dog. AI-assisted; story, direction and edit by me.

I started in fashion. I studied Fashion Design and Textile Development at FIT, then moved into graphic design, UI and UX at an agency and as a freelancer. For the past five years I've worked in B2B2C commercial-banking fintech, where I lead design strategy for my team.

The thread through all of it is the same: I look for the gap nobody has named yet, build the case for closing it, and give teams a direction clear enough to build toward. I do my best work alongside the people who run teams, setting the vision while they run delivery.

Outside work I paint, draw and animate, I wrote and illustrated a picture book about a kind rat on the subway, and I make films about my dog.

The path here

  1. 2010FashionBespoke designs for musicians, including Arcade Fire's violinist, worn on TV. Then a NYC fashion house.
  2. 2012First startupCo-founded Mr. Gallerino in Los Angeles. Raised angel funding and directed a remote team.
  3. 2014Ethical fashion founderNo Sloths Were Harmed: textiles sourced with Quechua artisans in Peru, a traceable supply chain, sold in the US, Europe and Australia.
  4. 2016Art and teachingBuilt a school's digital art program and curriculum. Exhibited in LA, New York and Berlin, with private commissions.
  5. 2020Brand and creative directionBrand worlds for clients like Pilot Brewing and Pole Body & Arts, plus UI and UX.
  6. 2022–nowProduct strategyLeading design strategy in B2B2C commercial-banking fintech.

What each chapter taught me

  1. Fashion taught me craft and audience.Fit, fabric and finish matter, but you are not your customer. You design for the person wearing it, never for yourself.
  2. Founding taught me business.Raising money, running a team and selling an idea before it exists.
  3. Teaching taught me to explain.Making complex ideas simple enough for anyone in the room.
  4. Brand taught me story.A world people remember beats a logo they forget.
  5. Product taught me scale.One system that works for everyone, not one feature at a time.

Strategy & leadership

  • Product vision
  • Design standards
  • Executive pitching
  • Staged roadmaps
  • Cross-functional alignment
  • Rules-based & AI-ready UX

Brand & story

  • Creative direction
  • Brand identity systems
  • Character & world-building
  • Campaigns
  • Illustration
  • Animation

Product craft

  • Complex financial workflows
  • Design systems
  • Research & analytics
  • A/B testing
  • Prototyping
  • Technical specs

How I work with AI

AI gives me reach across a lot of tools and data. The decisions stay mine.

Research & evidence

Find the signal I connect Claude to where the work lives: roadmaps, tickets, docs and product analytics. It pulls roadmap items, sales-loss requests and known pain points, synthesizes research, and ties it all to current features. My call: which gaps are worth a bet. See it in North Star

Design review

Test the principle I run the North Star principle against current designs and apply it to new ones, and use Claude to annotate Figma files with responsive web patterns and design-system rules. My call: what good looks like.

Systems & documentation

Turn work into standards It drafts documentation from my work and spots recurring patterns, which I shape into style guides for third-party partners. It also gets decks to a first draft fast. My call: what becomes the standard.

Generative film

Direct the shot For Dory Fatale, I storyboarded the film and wrote every prompt like a shot list: locked frames, one camera move, nothing allowed to drift. My call: every frame. See the film and prompts

Also shipped

Track record

Lead product designer · 2024–2025

Business banking platform redesign

I sequenced the redesign so it could land: design system first, then one unified experience, then templates. The platform won Finovate's 2025 Best SME/SMB Banking Solution and was named #1 Market Leader in Javelin's 2025 scorecard.

Lead product designer · 0 to 1 · 2023

Real-time payments

I owned end-to-end design for real-time deposits and payments, from April to launch in August 2023, and re-scoped the release three times as constraints changed, without losing the core experience. Live on The Clearing House RTP network and FedNow.

Let's make something people remember.

Open to principal, design strategist and creative director roles in brand, strategy and storytelling.